Refund policy

***There are no refunds on digital products and / or downloads***

Our products and services are final sale due to their digital nature and the dedicated time involved. We ensure transparency by providing complete previews of our digital assets, allowing you to make informed decisions before purchasing. We encourage you to review all product details thoroughly to ensure they meet your needs, as we uphold a strict no-refund policy.

Physical Merchandise

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at email info@secondfreedomhq.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions
on how and where to send your package. Items sent back to us without first requesting
a return will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is
defective, damaged or if you receive the wrong item, so that we can evaluate the issue
and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and
once the return is accepted, make a separate purchase for the new item.

Refunds
We do not offer refunds, only credit. We will notify you once we’ve received and inspected your return, and let you know of your approved credit